Team Reviews FAQs

Can I bypass a goal or competency rating?

If your organization allows for submitting partially completed reviews, then you can leave some goals and competencies (that are not applicable) unrated. The unrated factors do not contribute to the calculation of the Overall Score.  

Please check with your internal HR administrator for more details on having Partial Submit enabled.

Why am I unable to move the slider scale when trying to complete a Review?

There are two scenarios. 

  1. You may be trying to move the main category slider, located at the very top, which cannot be manually moved. You can only adjust the slider scale at the sub-level.


  2. The edit access has been Locked by the Administrator. The admin needs to go to Performance Settings> Review Cycles where they can uncheck the Lock Access box to allow edits to that area. 



How do I need to make changes to my submitted Team Review?

After submitting a team member’s review, the SUBMIT button coverts to a UNSUBMIT button. To make changes/edits to your submitted review, first, you must click UNSUBMIT. Remember to resubmit once you’re done. 


If the UNSUBMIT Button is greyed out/ not clickable, check with your administrator to ensure the access to edit is Unlocked and edits are still accepted. 


How do I know when my ratings and comments have saved?

The main way to know when your ratings or comments have completely auto-saved is to make sure the top-right hand corner of the Review page says “Saved". If it says "Typing..." then the data not been captured yet. If you leave the page before "Saved" appears, a potential data loss may incur. 

  • For ratings, let go of the rating marker after you have placed the marker accordingly. This will save the rating and the summary/category rating will also be automatically adjusted. 
  • For comments/ text, click out of the textbox field to save the comments.


Who can view the submitted review?

Once a review is submitted, it is sent to your direct report, HR administrators and managers up in the hierarchy i.e. your direct and indirect managers are also able to view the submitted review.

How can I see my direct report’s review of their performance?

If your direct report has completed and submitted their review, you will find a checkbox reading Show Self Review. Click Show Self Review checkbox and the direct report’s rating pins will appear with their icon or initials on it.


I’ve submitted my Team Review, why can't I see the Overall Score?

The Overall Score will only be visible if your company’s HR system administrators have turned on Visibility. They can turn on or off the score and/ or label. 

How do I print/ Export a PDF of My Team Review?

In the upper right corner, next to the Review Cycle Selector is the Print icon. Clicking the icon will automatically download a PDF to your web browser. If nothing happens after you click Print, make sure you do not have pop-up blockers preventing the download. 

To Print your direct report’s review along with your Team Review, be sure you have the checkbox Show Self Review checked before clicking Print. 

Was this article helpful?
1 out of 1 found this helpful