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Subscription Information

General

  • PiiQ Demo Videos
  • Where can I find the support Service Level Agreements?
  • Where can I see our terms and conditions?

Trial

  • Do I need a credit card to trial PiiQ?
  • How long is the PiiQ trial?
  • What happens at the end of my trial?
  • How long can I wait to come back after my trial lapses and still have my data? Or will I have to start from scratch?
  • I selected Learning only for my trial but decided I want to trial performance too. How can I add that on?

Billing and Invoicing

  • When will my card be charged?
  • How do I apply discount/promotional codes?
  • Where can I access my invoices?
  • What is defined as an active user?
  • What happens when I delete a user?
  • What happens when I add a new user mid billing cycle?
  • See all 11 articles

Subscription and Renewal

  • What is the renewal policy?
  • What if I’m past due?
  • How do I cancel my subscription?
  • What happens if I request to cancel my annual contract early?
  • If I cancel, what happens to my data?
  • Can I pause my subscription?
  • See all 7 articles
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